Enrolment Notes

Enrolment for Academic year 2023/2024

At 9:30am on Wednesday 7th July, the teaser images will disappear, and be replaced with course listings and a purple link entitled “Book this course online now”. If you are already on the page prior to booking opening, you may need to refresh the page at 9:30am to see the new information.

Enrolments will open on Monday 24th June 2019. The office will not accept any enrolments before that date.

Enrolment by post

Places are available on a first come, first served basis. We therefore encourage students to enrol as soon as possible from 24th June either by posting or handing an enrolment form in to the office. Postal enrolments are dealt with in strict date received order, including over the Summer. The enrolment form can be found in the centre of the brochure or available to download here.

Please note The Settlement closes for the Summer break on Friday 19th July but enrolments may still be posted after that (see above).

Enrolment in person or by phone

Students may enrol in person at The Settlement or over the phone from 24th June. Please note the office and phone line are likely to be very busy that day so do consider completing and leaving your enrolment form.

Online Enrolments

Existing members will be able to enrol on courses and renew their membership online.

Click here to go to the Courses lists where you can book.

It is not possible to join as a member of the Settlement online. New joiners will need to enrol by one of the other methods above.

Fees

Enrolments for September courses must be accompanied by payment (cash, cheque or debit/credit card).

If you wish to enrol on a course in the Spring or Summer terms, please let the Office know your name and contact details as soon as possible. You will be enrolled but payment will only be required towards the end of the previous term.

Annual Settlement Membership is payable by all students at the time of enrolment.
Course fees can be found under the description for each course.

Methods of payment

We accept payment by cash, cheque (made payable to ‘Letchworth Settlement’) and debit and credit cards. If enrolling by post please include your card details on the enrolment form. Please note, we do not accept American Express, Diners Club or Corporate Credit Cards.

Class refunds

Once a course has begun, refunds will only be given in exceptional circumstances and subject to a £10 administration fee. All refund requests must be made in writing. If you are refunded during the course of the term your place is then cancelled and offered to the next person on the waiting list. Priority status is then transferred to them.

Workshop refunds

We will only give a refund for cancellations more than 7 days ahead of the workshop date. No refunds can be made after the 7 day deadline. If the workshop is not viable due to insufficient numbers we will issue a full refund.

Re-enrolment Policy

For ongoing language, art and creative writing courses, once students have a place in the Autumn term they have priority re-enrolment for the next two terms, providing payment is made by the penultimate week of each course. After that time any spare places will be offered to those on the waiting list.

Concessions

To extend participation in Settlement courses a small fund exists to help support students who can provide evidence of financial hardship. Discounted fees may be available to Settlement members for one course each term. Concessionary application forms are available from the Settlement Office. Applications will be reviewed by the Manager. During term time applications will be processed and responded to within 7 working days.

Class Numbers
We require a minimum number of students for most courses. Generally speaking, we require a minimum of 10 students for Special Interest courses and 8 for other courses.

Further Information and Frequently Asked Questions

Methods of payment

We accept payment by debit and credit cards, cheque (made payable to ‘Letchworth Settlement’) Courses  cannot be paid for in cash. If enrolling in person please include your card details on the enrolment form. Please note, we do not accept American Express, Diners Club or Corporate Credit Cards.

Cancellation and refunds Policy

Cancellation of courses, workshops and other events
The Settlement reserves the right to cancel any course, workshop or other event if there is insufficient take up to make it viable to run them. If this happens a credit or full refund will be made to you.
Right to cancel
You have the right to cancel a booking for a course, workshop or other event within 14 days of the booking date (unless the start date of the course, workshop or other event is within this period) without giving any reason.
Cancellations within 7 days of a course or workshop starting, or during a course (either for the remainder of
the course or for specific dates) will not be accepted and no fees refunded unless there are exceptional
circumstances, when any refunds will be made at the Settlement Manager’s discretion.
Refund payments
Full details of the Cancellation and Refunds policy are available on the Settlement’s website or available at the
Settlement office.

Re-enrolment Policy

For ongoing language, art and creative writing courses, once students have a place in the Autumn term they have priority re-enrolment for the next two terms, providing payment is made by the penultimate week of each course. After that time any spare places will be offered to those on the waiting list.

I Can’t Remember my Membership Number!

Not to worry, if enrolling online it is not necessary to know your membership number. Over the phone our staff will assist you, and in person, simply leave the space blank on the form and we will reconcile it with your records.

How Does First Come, First Served Work?

We release 80% of the available spaces for our courses online, which means that we will always have some available to reserve in person and over the phone when booking opens. People tend to queue at the Settlement in advance of booking opening, so we advise arriving early if you attend to enrol in person in order to get the best chance of securing a space.