Privacy Policy

Privacy Policy

LETCHWORTH EDUCATIONAL SETTLEMENT 

229 Nevells Road, Letchworth Garden City, SG6 4UB

Registered Charity No 311085

 

PRIVACY POLICY

 

At Letchworth Educational Settlement (referred to as ‘we’ or ‘us’ in this document) we take your privacy seriously and are committed to protecting your personal information.  Where we ask you to provide us with any information by which you can be identified, we will ensure it will only be used in accordance with this privacy statement, and in line with the General Data Protection Regulation (GDPR) 2018.

 

This privacy notice explains:

 

  • how we use any personal information we collect about you when you become a Member or access our courses, events and facilities. 
  • who we share your information with, why and on what basis; and
  • what your rights are.
 

Who we are

 

We are Letchworth Educational Settlement, an independent adult education centre and a Registered Charity in England and Wales (No. 311085).  We deliver a diverse programme of educational and recreational courses and events and provide facilities for hirers.

 

How we collect information from you

 

We obtain information about you when you register on our website or when you join the Settlement as a Member, enrol on a course or event, join a waiting list or our mailing list for a brochure, email newsletters and other updates.

 

Information we collect about you

 

When you join the Settlement as a Member, enrol on a course or event, or join a waiting or mailing list, you enter into a contract with us. The information we collect about you is:

 

  • name
  • address
  • email address
  • contact telephone numbers
  • Gift Aid status if applicable
  • Standing order details if applicable
 

How we use your information 

 

The table below shows what we use your information and under which legal basis:

 

What We Use Your Personal Information for:

Our Reasons (Legal Basis):

Respond to an enquiry you have made

Legitimate interests

Process your membership and enrolments

Fulfilling a contract

Deliver brochures, newsletters and other updates 

Fulfilling a contract

Deal with entries into a prize draw or competition

Fulfilling a contract

Inform you about classes and events at the Settlement 

Legitimate interests

Notify you of changes to our services or seek your views or comments on the services we provide

Legitimate interests

Sharing your information with other organisations

 

We will not pass on your information to any third party for marketing or other purposes. We will only share your information with third parties where we have legal duty to do, for example, for the prevention of fraud.

 

We work with a number of trusted third parties who provide support or provide services on our behalf (for example, to send you mailings). These third parties will only hold the minimum amount of personal information needed in order to provide their support or service and we ensure they treat your personal data in compliance with GDPR 2018.

 

For online payments, we use a regulated third party provider to process them securely.

 

If another Member asks for your contact details, we will only ever share them with your consent.

 

Keeping in touch with you 

 

Our brochure, email newsletter and other updates will be sent to you if you have opted into receiving them.

 

If you do not want to receive communications from us about the courses and activities we offer, then you can select your choices by ticking the relevant boxes on the enrolment form (hard copy and online).

You can change your marketing preferences at any time by contacting us.

 

How long we keep your information

 

We do not keep your information for any longer than necessary. We keep financial information for six years due to legal requirements.  We delete all personal information from our database if your membership has lapsed, or we have had no contact with you, for three years.

 

How you can access your information

 

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please let us know.

 

Keeping your information up to date

 

We want to make sure that any personal information we hold about you is accurate and up to date. Please let us know if any of your information changes.

 

How to contact us

 

If you have any questions about our privacy policy, the information we hold about you, or you want to change your marketing preferences, please contact us by:

 

  • Email [email protected];
  • Phone the Settlement office on 01462 682828; or
  • Write to us at 229 Nevells Road, Letchworth Garden City, SG6 4U
 

Review of policy

This policy is subject to annual review.  It was reviewed and updated by the Settlement’s Management Committee at its meeting on 27 August 2020.  The next review will be August 2021.

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