Do I get a refund if I cancel my booking?
It depends on when you cancel. You have the right to cancel a booking for a course, workshop or other event up to 14 days from the day the booking was made (unless the start date of the course, workshop…
FAQ Category Workshop FAQs
When will I know if a workshop is running?
A minimum number of enrolments is required to make a workshop viable. If there is insufficient take up, we will contact you to let you know, usually a week before the workshop is due to take place. If possible we…
Will I get a physical ticket for a workshop?
No, but you will get an email confirmation for your booking.
I have lost my workshop confirmation email
Please contact the Settlement Office on [email protected] and we will arrange for the confirmation to be sent to you again.
Will I get a reminder about my workshop?
No, you will not receive a reminder about the workshop before it starts unless any details change. All the details you need are in the confirmation email you received when you booked.
Do I have to be a Settlement Member to attend a workshop?
No, you do not need to be a Settlement Member to attend a workshop or event, but you do for courses.
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